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Results - driven financial services sales and customer management professional with over 10
years of experience in high - volume financial services environments. Proven ability to handle
inbound and outbound calls, resolve client queries efficiently, and consistently exceed targets.
Fluent in English and 6 African languages and skilled in building rapport with diverse clients,
upselling products, and maintaining accurate records. Broken sales records at Discovery Life
Insurance. Twice promoted for outstanding performance and recognized with multiple sales and
customer service awards. Looking to bring this client- oriented, results- driven, ethical sales
approach to the call centre environments regionally and globally.